Passion for Cooling Since 1986

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Frequently Asked Questions

 

What kind of radiators do you sell? 

We offer a comprehensive range of automotive radiators suitable for a variety of makes and models, as well as custom solutions for specialized applications. Our catalog spans across traditional, performance, and heavy-duty radiators

 

Do you ship worldwide?

Yes, we proudly ship our radiators to customers all over the world through DHL. Shipping rates and times vary based on the destination.

 

How can I determine the right radiator for my vehicle?

You can use our website's "Search by Make and Model" feature. If you're unsure or need expert advice, feel free to contact our support team who can guide you to the appropriate product.

 

Can I return a radiator if it doesn't fit or if I'm unsatisfied?

Please refer to our "Returns & Refund" section for detailed information on how to initiate a return.

 

How do I install my new radiator?

if you're not familiar with the installation process, we recommend seeking help from a professional mechanic.

 

Are your radiators original equipment manufacturer (OEM) or aftermarket?

We offer only high-quality aftermarket radiators. Every product is clearly labeled on our site to ensure clarity and transparency.

 

How do I care for and maintain my radiator?

Regular maintenance is crucial for the longevity of your radiator. Check coolant levels, inspect for leaks, and ensure that the radiator cap seals properly. 

 

How long does shipping typically take?

Shipping duration depends on your location and the shipping option selected. For estimated delivery times, please refer to our "Shipping Information" page.

 

What payment methods do you accept?

We accept a variety of payment methods including major credit cards, PayPal, and bank transfers. For a complete list, please visit our "Payment Methods" section.

 

Is my personal and payment information safe on your website?

Absolutely! We prioritize the security of our customers' information. Our website uses the latest encryption technologies to ensure all transactions are secure.

 

What if the radiator I need isn’t listed on your website?

If you can't find the specific radiator you're looking for, please contact our support team. We have access to a wider range and can often source or recommend alternatives.

 

Do your radiators come with warranties?

Yes, all our radiators are backed by a 1-year warranty.